You can access the help guide you purchased by visiting:
👉 The Help Guides section on the menu bar at the top of our website
👉 Or navigate to the 'My guides' section in your My Account dashboard
Please make sure you are logged in using the email address linked to your purchase to gain access - see How do I log in? for guidance
Your access stays active for 12 months from the date of purchase.
To save or print a specific section:
- Open the section you wish to keep
- Click the Print button on the page
- In your browser’s print options, select “Save as PDF”
This allows you to save only the sections you need for offline use.
Note: Help guides are laid out specifically for screen reading. We do not recommend printing the entire document. Navigating via the digital sidebar is the most efficient way to access the content and ensures you are always looking at the most recent guidance.
If you cannot access your guide or believe you are logged in with the wrong email address, please contact us.
The information in our guides is of a general nature, it is not advice which if needed can be sought by instructing a professional on the specifics of your situation. All purchases are subject to our terms and conditions.